Cookie policy
So that our website can function properly and so that we are able to provide the most suitable products and services for our customers, we may collect information about the way you use our website and services. For this purpose we use cookies, as well as to ensure the efficient and secure operation of our website and to offer you a better personalized experience.
What are cookies?
Cookies are small text files that store information on your computer, TV, mobile phone or other “smart” device when you visit our website. They allow the party that placed the cookie on your device to recognize you across different websites, services, devices and/or Internet browsing sessions. Cookies collect various information, such as your Internet service provider, your operating system, your IP address, and the date and time of access, among others.
In addition to cookies, we also use your browser’s local storage (localStorage) — a similar technology in which information is written to the browser itself and is not sent to the server with every request. For transparency, these entries are included in the tables below and are marked “(localStorage).”
What cookies do we use and for what purpose?
Strictly necessary cookies (essential cookies)
Some cookies are strictly necessary to provide the full functionality of the website. For example, these cookies allow you to use the website and log in to your account as intended. Without them, some parts of our website and services will not work properly. Such cookies are also used to verify the authenticity of our users and to prevent security risks and malicious behavior.
These cookies cannot be disabled.
The table below gives more information about these cookies:
| Name | Storage period | Purpose (what it is for) | Owner |
|---|---|---|---|
| customer_session | 30 days | Keeps you logged in to your account between pages and visits. | naturatherapy.mk |
| nt_cart_token | 14 days | Links your cart to the order, so that we can recognize an unfinished order and help you complete it. | naturatherapy.mk |
| cookie_consent | 12 months | Remembers your cookie choice, so we don’t ask you on every visit. | naturatherapy.mk |
| naturatherapy-cart (localStorage) | Until deleted from the browser | Stores the contents of your cart so they are not lost when the page is refreshed. | naturatherapy.mk |
| nt-cart-capture-token (localStorage) | Until deleted from the browser | A copy of the cart identifier, used by the same feature. | naturatherapy.mk |
| nt-cookie-consent (localStorage) | Until deleted from the browser | An older record of your cookie choice, kept for compatibility. | naturatherapy.mk |
Analytics cookies
These entries help us understand how many visitors we have and which pages they view, so that we can improve the store. The statistics are our own and anonymous — we do not link them to a name, email or account, and we do not share them with third parties.
We currently do not use Google Analytics, Google Tag Manager or any other external analytics tool. If we activate one, it will be loaded only with your consent and this policy will be updated.
| Name | Storage period | Purpose (what it is for) | Owner |
|---|---|---|---|
| nt_vid (localStorage) | Until deleted from the browser | An anonymous identifier we use to count visits and viewed pages in our own statistics. It does not contain a name, email or any other information that identifies you. | naturatherapy.mk |
Functional cookies
These entries allow the store to remember your choices and save you repeated actions. They are not used for advertising and do not track you outside our website.
| Name | Storage period | Purpose (what it is for) | Owner |
|---|---|---|---|
| naturatherapy-recently-viewed (localStorage) | Until deleted from the browser | Remembers the products you viewed most recently, so we can show them to you again. | naturatherapy.mk |
| nt-popup-seen-[number] (localStorage) | Until deleted from the browser | Marks that a message on the site has already been shown to you, so it is not repeated. | naturatherapy.mk |
| nt-popup-done-[number] (localStorage) | Until deleted from the browser | Marks that you have already filled in the form in such a message. | naturatherapy.mk |
Advertising cookies
Advertising cookies would allow us to show you ads based on your interests — both on our website and outside it.
We currently do not use advertising cookies and do not load advertising pixels, including the Meta (Facebook) Pixel. If that changes, they will be loaded only with your consent and this policy will be updated.
Types of cookies by storage period?
Cookies may be stored for different periods depending on the type and purpose of the cookies. They can be:
Persistent/permanent cookies
Persistent cookies are stored in one of the browser’s subfolders until you delete them manually or until the browser deletes them based on the period recorded in the cookie file. The period depends on the expiry date recorded in the cookie itself.
Session cookies
Session cookies are deleted each time you close the browser. When you restart the browser and return to the website that created the cookie, it will not recognize you based on previous cookies.
What is the legal basis for using cookies?
The use of cookies for purposes other than those necessary for the secure and efficient operation of the website, for providing its full functionality and for delivering services you have requested requires your prior consent on your first visit to the website.
How can you manage cookies?
On your first visit to our website you will be able to accept or refuse the use of the different types of cookies.
If you want to change your settings in the future, cookies can be deactivated or removed with tools that are also available in most browsers. The settings of each browser are different and offer different functionalities and management options. For more information on how you can block, delete or deactivate cookies, please review your browser’s settings.
In addition, you can set your browser to notify you when you receive a “cookie,” which will allow you to decide whether or not you want to accept it. You also have the option to opt out of receiving cookies entirely. However, if you do not accept cookies, you will not be able to use the full functionality of your browser software or of our website.
Local storage entries are removed from the same place in the browser — by clearing the site data.
