Important information
The loyalty program ends on 15.01.2027
The Natura Therapy loyalty program ends on January 15, 2027.
🎁 Use your collected points in time and redeem them for a reward of your choice.
Thank you for your trust and loyalty. ❤️
✨ Stay with us and follow us — we’re preparing new surprises!
How to check your points
- Click the “My account” icon at the top right.
- Enter the email you order with and click “Sign in”.
- Open the link that will arrive in your email (valid for 15 minutes).
- In your account, under “Your points”, you can see your points, rewards and history.
Can’t see your points? Write to us at web@naturatherapy.mk.
Loyalty rewards
Shop. Collect points.
Get gifts.
We value your trust — that’s why we reward every purchase. Collect points with every order and redeem them for rewards for your home and for sports.
HOW IT WORKS
Three steps to your reward
Order
With every order of 600 denars or more you earn points. A bigger order — more points.
Collect
Points are added to your account automatically as soon as the order is confirmed.
Redeem
In your account, open “Loyalty points” and redeem them for the reward you want.
How do you collect points?
You earn points on every order worth at least 600 denars. A bigger order — more points.
Points are calculated from the value of the products after the discount. The delivery price is not included in the amount.
EXAMPLE
For one 2+1 set — 350 points
The standard 2+1 set costs 2,400 denars. For that one order you get 350 points — 350 denars in value toward your next reward.
See the 2+1 setsRewards catalog
All 21 rewards, sorted by points. One point = one denar. The crossed-out amount is the price if you paid for it with money — you redeem your points in your account.
Up to 1,000 points
From 1,000 to 3,000 points
Over 3,000 points
Don’t want to wait?
You can also get the reward right away — with money, or with points plus a top-up payment. The top-up is available only if you already have at least half of the points needed. You pay one denar for each missing point.
A reward of 1,000 points, and you have 600. That is more than half — you pay the remaining 400 denars and the reward is yours.
The same reward, and you have 400. That is less than half. Collect 100 more points and the top-up option unlocks.
Frequently asked questions
How do I collect points?+
Automatically, with every confirmed order of 600 denars or more. You don’t need to submit anything or keep anything.
When are my points credited?+
As soon as the order is confirmed and paid. Until then, you see them as pending in the cart and at checkout.
Does delivery count toward the amount?+
No. Points are calculated from the value of the products, after the discount is deducted. The delivery price does not affect the number of points.
Do points expire?+
The loyalty program ends on 15.01.2027. Use the points you have collected before then.
What happens if I cancel or return the order?+
Points are deducted in proportion to the returned amount. If you return only part of the order, you keep the share of points that corresponds to the products you kept.
Can I pay the difference if I’m short of points?+
Yes, if you already have at least half of the points needed for that reward. You pay one denar for each missing point.
Where can I see my points?+
In your account, on the “Loyalty points” page. There you’ll find your balance, the rewards catalog and your full history. If you don’t see them, write to us at web@naturatherapy.mk.
GET STARTED
Create an account and track your points
Points are recorded automatically with every order. If you have already ordered with this email, your points are saved.
Create an account
